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1001 SW Klickitat Way
Seattle, WA 98134
Customer Experience Concierge - AMEX Lounge
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DescriptionThe role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the Seattle International Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary
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1001 SW Klickitat Way
Seattle, WA 98134
Service Representative
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DescriptionAs a Member Experience/Service Ambassador, you’ll deliver top notch service for CLEAR members and travelers—greeting passengers, verifying membership and identification, guiding them through the CLEAR process, and resolving issues with empathy and urgency. You’ll be part of a collaborative team recognized through team based bonuses when your location meets service and operational goals. What You’ll Do: Delight Members & Travelers: Provide warm, proactive assistance in the CLEAR lanes - greeting,
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